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710 Labs Privacy Policy
Thank you for using the 710 Labs Services! We are committed to providing you the best online shopping and delivery experience possible. This Privacy Policy explains what information we (ASV EQ2 LLC, on behalf of 710 Labs) collect, how that information is used, under what circumstances we share information, and the choices you can make about that information. This Privacy Policy applies whether you access the 710 Labs Services (as defined in the Terms of Use) through a browser, a mobile application, or any other method.
Information we collect
1. Information you provide to us or allow others to provide to us
At various points in the 710 Labs experience, you may provide us with information about yourself. For example, when you create an account through the Services, you provide us with personal information like your name, email address, and zip or postal code. And if you place an order through the Services, we collect information including your address, phone number, birth date, credit card information, and the details of your order. Your account information may be updated or corrected by accessing your account settings.
2. Technical information about usage of the Services
When you use the Services we automatically receive some technical information about the hardware and software that is being used.
Cookies, Pixels, and Other Tracking Technologies: We, and our partners, use various technologies to collect information, including but not limited to cookies, pixels, scripts, and device identifiers. Cookies are small text files that are sent by your computer when you access our services through a browser. We, and our partners, may use session cookies (which expire when you close your browser), persistent cookies (which expire when you choose to clear them from your browser), pixels, scripts, and other identifiers to collect information from your browser or device that helps us do things such as understand how you use our services and other services; personalize your experience; understand your usage of the Services and other services in order to serve customized ads and remember that you are logged into the Services. By using your browser settings, you may block cookies or adjust settings for notifications when a cookie is set. We employ some third-party services to help us understand the usage of the Services, and these third-parties may also deploy cookies, pixels, or other identifiers on the Services or collect information through our mobile applications. For example, we use Google Analytics to understand, in a non-personal way, how users interact with various portions of the Services — you can learn more about information that Google may collect here.
Log information: When you use the Services, our servers will record information about your usage of the Services and information that is sent by your browser or device. Log information can include things like the IP address of your device, information about the browser, operating system and/or app you are using, unique device identifiers, pages that you navigate to and links that you click, searches that you run on the Services, and other ways you interact with the Services. If you are logged into the Services, this information is stored with your account information.
How we use your information
We may use the information we collect for various purposes, including to: Provide the Services to you, improve the quality of the service, and develop new products and services Allow your Personal Shopper (which means those that shop for and/or deliver the order for you, including our retail partner and their employees/agents where applicable or our third-party providers) to choose your items at a retailer site, deliver your items to you, and/or call or text you with any updates or issues Charge you for the purchase and delivery costs through one or more payment processing partners Offer you customized content (including coupons, and promotions), Understand how users interact with the Services as a whole and to test new features or changes in our features, Provide customer service, respond to your communications and requests, and contact you about your use of the Services.
You can opt-out of receiving promotional communications from 710 Labs by emailing thelist@710labs.com or by using the unsubscribe mechanism included in the message, where applicable.
What we share
The Services comprise a platform that presents you with a virtual storefronts from which you can select goods for picking, packing, and delivery by individual Personal Shopper(s) or delivery rep to your location. In order to make this work, we need to share information about you and your order with the other parties who help enable the service. This includes, for example, the Personal Shopper(s) who pick and deliver your order, the payment processing partner(s) that we use to validate and charge your credit card, and the delivery partners who deliver your products. To be clear, only our payment processing partner(s) receive credit card information. We also share information under the following principles:
With your consent or at your direction — We will share your information with entities outside of the Services when we have your consent to do so or it is done at your direction. If you invite friends to use the Services through our referral program or to share a shopping cart, we will share some information with the friends you invite like your name and picture. Likewise, if you choose to join someone else’s cart, they will see some of your information.
For external processing or service provision — We sometimes employ third parties to process information on our behalf or to provide certain services (such as delivery services, or information to better tailor our services to you). For the purposes of this processing or provision of services, we may share your information with them under appropriate confidentiality provisions.
For legal purposes — We may share your information when we believe that the disclosure is reasonably necessary to (a) comply with applicable laws, regulations, legal process, or requests from law enforcement or regulatory authorities, (b) prevent, detect, or otherwise handle fraud, security, or technical issues, and (c) protect the safety, rights, or property of any person, the public, or 710 Labs.
On a non-personal or aggregate basis — We share information on both a non-personally identifying basis (including, but not limited to, order and delivery details but not including credit card information) or an aggregate basis.
For business purposes — We may share your information in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company. We may also share your information between and among 710 Labs, and its current and future parents, affiliates, subsidiaries, and other companies under common control and ownership.
Changes to this Policy
This policy may change from time to time and any revised Privacy Policy will be posted at this page, so we encourage you to review it regularly. If we make changes, we will notify you by revising the date at the top of this Privacy Policy and, in the case of materials changes to the Privacy Policy, we may provide you with additional notice (such as a notice in our user interface or sending you a notification by email).
For Residents of California
If you are a California resident, you may ask 710 Labs for a notice describing what categories of personal information 710 Labs shares with third parties or affiliates for those third parties or affiliates’ direct marketing purposes and identify the name and address of the third parties that received such personal information. Please submit a written request to the contact information provided below and specify that you want a copy of your California Privacy Rights Notice.
You may request access to or correction of your personal information, or withdraw consent to our collection, use or disclosure of your personal information, by writing to our Trust & Safety Manager at the address or email below. These rights are subject to applicable contractual and legal restrictions and reasonable notice We may take reasonable steps to verify your identity before honoring any such requests.
710 Labs Contact: thelist@710labs.com
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